Contact for Existing Customers

Customers Using Startia’s Services

Support number for products and services

Connecting you to an operator.
Business hours:9a.m.‐6p.m. except summer holiday and new year’s holiday
According to the voice guidence,please press buttons(see below).


Menu Numbers

※You can select the required service in the middle of the voice guidance.
※You can phone this number from cell phones and PHS.
※You can also use our regular phone number, but in that case the customer will have to pay the charges for the phone call.
※You can not use this number from IP phones. With IP please use our regular number.

Inquiries regarding the homepage and e-book software

Inquiries concerning malfunctions and products:

Internet inquiry form

Please enter the required information in the form below and click the “Confirm” button. You will be contacted by a staff member after your form is received.
Please submit all opinions and questions about IR information from this page.
Please be aware that, depending on the nature of your inquiry, it may take some time for us to contact you.

Please use the Problem Form for all inquiries and requests concerning rental server service difficulties.

Inquiry TypeRequired
Company NameRequired


Telephone NumberRequired


Inquiry Details

Handling of Personal Information
Entered in this e-mail Form

Privacy Policy | Regarding the handling of personal information

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