Customers Using Startia’s Services
Support number for products and services
Connecting you to an operator.
Business hours：9a.m.‐6p.m. except summer holiday and new year’s holiday
According to the voice guidence,please press buttons(see below).
※You can select the required service in the middle of the voice guidance.
※You can phone this number from cell phones and PHS.
※You can also use our regular phone number, but in that case the customer will have to pay the charges for the phone call.
※You can not use this number from IP phones. With IP please use our regular number.
Inquiries regarding the homepage and e-book software
Inquiries concerning malfunctions and products:
Please enter the required information in the form below and click the “Confirm” button. You will be contacted by a staff member after your form is received.
Please submit all opinions and questions about IR information from this page.
Please be aware that, depending on the nature of your inquiry, it may take some time for us to contact you.
Please use the Problem Form for all inquiries and requests concerning rental server service difficulties.